DEPOT SERVICES

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RECEIVING AND RECONCILING NEW EQUIPMENT PURCHASES

Bobiecycle helps its partners receive new equipment purchases and reconciling them to purchase orders, prior to installing them at their locations.

RECEIVING AND PROCESSING RETURNED EQUIPMENT UNITS

Bobiecycle receives some of its partners’ either defective or decommissioned IT equipment, either for redeployment to other partner locations or for resale/responsible electronic recycling.

DEPLOYING EQUIPMENT TO PARTNER LOCATIONS

Bobiecycle deploys and/or redeploys new equipment purchases and/or repurposed existing IT equipment to different partner locations.

DE-INSTALLATION AND RE-INSTALLATION SERVICES

At partners’ request, Bobiecycle will de-install decommissioned IT equipment, and install either new partner equipment purchases, or redeployed, previously decommissioned equipment at desired partner locations.

STORAGE AND REPORTING SERVICES

As part of Bobiecycle's Depot Services offering, partners are able to store hardware at a Bobiecycle facility at no charge. Partners are also provided with detailed reports regarding the movements of their IT assets over time.

HELP DESK SERVICES

Our customer services team, located in Beirut, Lebanon supports our partners to help address and quickly fix any problem(s) they might encounter. Depending on our partners’ preferences, Bobiecycle provides both on-site, as well as remote troubleshooting and help desk services.

CONSULTING SERVICES

Bobiecycle offers its Gold partners that use our Depot Services with Fair Market Value (FMV) estimates for their used IT equipment managed by Bobiecycle. This allows our partners to make more informed decisions when purchasing new IT equipment.